SHIPPING POLICY
All artworks are shipped directly from our gallery in Berlin, Germany. Shipping costs are borne by the buyer.
Shipping costs depend upon weight, size, and shipping location. They are calculated individually at checkout and are subject to German V.A.T.
If the size of a painting exceeds 150cm length of one edge of a painting, the shipping prices are calculated on the assumption that the paintings can be stretched and shipped in a shipping roll. We additionally offer special shipping methods on demand.
We strive to ship all orders within 5 to 10 business days for domestic orders and 5 to 15 business days for international orders. However, delivery times will vary based upon your location.
If the artwork is part of an ongoing exposition the shipping period will only start after the end of the exhibition.
Buyers from Non-EU countries may have to pay local taxes and import fees when the shipment arrives at the destination country.
Last updated: 1 August 2025
REFUND POLICY
Return policy
We have a 14-day return policy, which means you can request a return within 14 days after receiving your purchased item. To be eligible for a return, your item must be in the same condition in which you received it. You will also need the receipt or proof of purchase. To start a return, you can contact us at info@cbreichertgalerie.de.
If your return is accepted, we will send you instructions on how and where to send your package. Please note that returns will have to be sent within 14 days after your refund request has been accepted. You bear the direct costs for returning the products.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and solve it.
Refunds
We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too. If more than 15 business days have passed since we have approved your return, please contact us at info@cbreichertgalerie.de
Last updated: 1 August 2025